I am quite frustrated with my Volusion account so far. I transferred everything from JustHost to Volusion on May 23rd. I was a little worried about the transfer because my account was about the expire with JustHost and I wanted to beat the deadline. After a few phone calls to Volusion I was assured that the transfer was complete.
Well, now when I type in my web address it comes up with a big screen that says "THIS ACCOUNT HAS BEEN SUSPENDED". I can't even tell you how angry that makes me. If anyone searches for my online store it looks like it is no longer in business. I am losing a lot of potential customers. My site is still under construction and before I transferred to Volusion I had a note scrolling across the screen saying "This site is under construction." That is certainly much better then "THIS ACCOUNT HAS BEEN SUSPENDED."
I have been on the phone with Volusion and JustHost and they keep telling me the problem is with the other guy. I followed all the procedures Volusion told me to follow and it is still not correct. I talked with a tech guy yesterday and he did some type of resetting which takes up to 72 hours to work. Tomorrow is the end of the 72 hours. I certainly hope things are fixed so I don't need to call them back.
Jeanette
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